Technical Program Manager, Amazon Key
About the role
Amazon Key for Business (KfB) builds the technology that lets Amazon delivery associates and partners securely access multi-family buildings, gated communities, and commercial properties. Our systems power millions of secure deliveries by connecting Amazon's logistics network with building access hardware, property management platforms, and third-party smart locks around the world. We are looking for a Technical Program Manager to drive cross-functional programs across our engineering, product, business development, and operations partners.
You will own program execution end to end: defining scope with stakeholders, building the plan, identifying dependencies and risks early, and keeping a distributed set of engineering teams aligned on delivery. You will work on programs such as access hardware integrations, third-party lock partnerships, technician installation tooling, and access-security initiatives, in close partnership with product and engineering leaders. This role is a strong fit for someone who enjoys turning ambiguity into a clear plan, is comfortable reading a design document and asking the right technical questions, and communicates crisply with audiences ranging from engineers to senior leadership.
Key job responsibilities - Own the end-to-end execution of cross-team technical programs, from requirements definition through launch and post-launch operations. Partner with engineering managers and senior engineers to translate business requirements into technical scope, milestones, and delivery plans. Identify dependencies, risks, and critical path items early; drive mitigation and escalate with clear options and recommendations.
Coordinate across engineering teams in multiple time zones, as well as product, business development, operations, security, and external partners. Run program reviews and write clear, concise status updates, decision documents, and launch readiness assessments for leadership. Establish and improve mechanisms for intake, prioritization, and release coordination so the team can deliver predictably as program volume grows.
Measure program outcomes against goals and drive continuous improvement in how the team plans and delivers.
What you'll do
- Own the end-to-end execution of cross-team technical programs, from requirements definition through launch and post-launch operations.
- Partner with engineering managers and senior engineers to translate business requirements into technical scope, milestones, and delivery plans.
- Identify dependencies, risks, and critical path items early
- drive mitigation and escalate with clear options and recommendations.
- Coordinate across engineering teams in multiple time zones, as well as product, business development, operations, security, and external partners.
- Run program reviews and write clear, concise status updates, decision documents, and launch readiness assessments for leadership.
- Establish and improve mechanisms for intake, prioritization, and release coordination so the team can deliver predictably as program volume grows.
- Measure program outcomes against goals and drive continuous improvement in how the team plans and delivers.
What you'll bring
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 3+ years of working directly with engineering teams experience
What to confirm before applying
- Benefits, perks, and paid time off.
Posted 1 day ago