About the role

What you'll do

• Conduct complex strategic analysis that informs executive and Board-level decisions across the Customer Office. Build so

Benefits

• a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option
• Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 166,500.00 - 244,200.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 136,200.00 - 199,760.00 USD All other cities and states excluding those listed above: Base Pay Range: 124,100.00 - 182,050.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams
• We are the leader in human-centric cybersecurity
• Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations
• We’re driven by a mission to stay ahead of bad actors and safeguard the digital world
• Join us in our pursuit to defend data and protect people

About the employer

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.

safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role We are looking for a highly experienced strategy and operations professional to play a pivotal role in shaping the transformation across Proofpoint’s Customer Office — encompassing Customer Success, Renewals, Support, and Managed & Professional Services.

The selected candidate will drive data analysis to inform strategic decisions, evaluate new investment opportunities, analyze performance of newly launched programs and enable operational excellence across all post-sale functions. This role will work directly with the Strategy, Operations & Transformation team also collaborating closely with Finance, Sales Operations and Business Intelligence teams. The role requires a strategic thinker with deep understanding of GTM, Customer Success, Renewals and Services operations, highly advanced analytics skills, and the ability to influence and partner across functions at the executive level.

This is a senior-level individual contributor role reporting to the Sr. Manager, Planning & Business Analysis, Customer Office. Your

What to confirm before applying

• Required experience, licenses, or schedule needs.