Store Manager
About the role
Salary Range USD $80,000.00/Yr. USD $80,000.00/Yr. The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
11/18/2026 Responsibilities Recipe for Success: Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service. All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.
Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts. Customer complaints are handled appropriately and per company policy. The store is inviting and shoppable.
Products customers want to buy are in-stock. Special orders are handled appropriately and per company policy. Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
Training staff on how to give exemplary customer service and ensuring staff is held accountable. Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration. The Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in: Store and department sales and Sales per Labor Hour Ratio Average Ticket, Customer Count, Cost of Goods Sold for Produce and EBITDA Ensures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.
Ensures perishables are rotated and stocked per company standards. Mark-downs are managed per company standards. Viewing the store as a whole and assisting customers in all areas of the store.
Ensuring staff is in compliance with applicable state and/or
What you'll do
- Recipe for Success: Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service
- All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store
- Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work
- Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts
- Customer complaints are handled appropriately and per company policy
- The store is inviting and shoppable
What you'll bring
- Recipe for Success: High school diploma or GED is required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus Able to manage changing priorities Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law
- Must be able to obtain forklift certification
- Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable Possesses a sense of urgency in the completion of tasks and stay focused with the task at hand Possesses excellent customer service skills Is highly organized with great attention to detail and take direction and follow through Must be cashier trained Proficient in MS Word, Excel and Outlook This job description is not an employment contract
- It does not guarantee a job or that the above listed duties are the limit of responsibilities
- The job and job description are subject to change with and without notice
- Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description
Benefits
- our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future: All Crew Members Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores Closed Paid Time Off (sick days and vacation) that Increases with Tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, Scheduled Pay Increases Advancement Opportunities and Career Development Health and Wellness Program Employee Assistance Program (EAP) Employee Referral Program Full-Time Crew Members (30+ hours/week) Medical, Dental and Vision Insurance Paid Parental Leave Paid Medical Leave (through company paid short-term disability insurance) Company Paid Short-Term Disability Insurance Company Paid Life Insurance Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance Retirement Savings Plan (401k) with discretionary Company Match Healthcare and Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA) with Company Match Diversity Statement At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization
- At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles
- Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas
- Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all
- We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table
- We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive
Posted 1 day ago