Pharmacy Manager
About the role
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures.
Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
What you'll do
- Patient Experience Engages patients by greeting them and offering assistance with products and services.
- Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
- Connects with patients by anticipating needs and proactively offering services.
- Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen’s pharmacy role from transactional to interpersonal.
- Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
- Operations Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information pri
What you'll bring
- BS in Pharmacy or Pharm D Degree from an accredited educational institution
- Current pharmacist licensure in the states within the district
- Certified Immunizer or willing to become an immunizer within 90 days of hire
- At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing
- (Some states may require more specific pharmacy experience in which case those requirements would take precedent)
- Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws
Benefits
- (http://jobs.walgreens.com/en/benefits)
- If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager - $67.05/hr - $90.55/hr
Posted 1 day ago