About the role

What you'll do

• Manages the activities of a functionally diverse staff to ensure the electric system is operated in a safe and reliable manner.
• Manages the development or improvement of operational systems and tools to enhance the operational effectiveness of a system control center. Ensures operational tools are available to carry out the operation.
• Ensures that operator staff is trained and appropriately certified per the requirements of NERC and WECC.
• Responsible for assessment evaluations of regulatory compliance and ensures all compliance aspects of position are known and followed
• understands and complies with all policies, codes, and regulations applicable to position and company
• Develops the strategic direction for distribution management, outage management and energy management systems in a given service territory.
• Provides guidance and direction to operators during system emergencies or other abnormal system conditions. Participates and oversees 24/7 response team for operational needs during system restoration and outages.
• Works with business unit leadership to develop and track annual improvement plans in the areas of safety, human performance, efficiency and reliability to meet corporate and business unit goals.
• Develops and manages an accurate annual operating budget. Controls financial and budgetary activities and directs operations within budget
• Leads and provides safety training meetings, identifies and provides applicable training to employees, ensures all employees maintain certifications to perform work functions.
• Works with Major Account Executives and Customer Service to address customer concerns and support customer service improvement initiatives.
• Monitors and enforces all compliance requirements for area of responsibility.
• Ensures all compliance aspects of position are known and followed
• understands and complies with all policies, codes and regulations applicable to position and company.
• Performs related duties as assigned.

What you'll bring

• Control center operations, switching rules and power system operation
• WECC/NERC regulatory requirements to maintain compliance
• General bargaining unit agreements and implementation.
• Oral and written communication, including presentation skills
• Leadership, planning, organization, conflict resolution, and interpersonal development
• Analytical, problem-solving and decision-making skills
• Customer service and negotiation skills.

What to confirm before applying

• Benefits, perks, and paid time off.